
Full-Time Support Specialist Role
3 days ago
We are seeking a highly skilled and experienced Support Specialist to join our team on a full-time basis. This role is pivotal in ensuring adequate support is provided to our Director, solicitors, and administration team.
The Job Responsibilities- Answering all incoming and outgoing calls with exceptional phone etiquette.
- Liaising with clients to ensure seamless communication and excellent customer service.
- Diary and file management of our Director and team of solicitors, requiring strong organisational skills.
- Support with daily digital dictation, demanding fast and accurate typing speeds.
- Providing general ad-hoc accounting assistance when required, showcasing adaptability and multitasking abilities.
- Offering general support to our Director and Practice Manager, demonstrating initiative and a proactive approach to work.
The successful candidate will possess:
- An exceptional phone manner, with the ability to communicate effectively with clients and colleagues.
- Proficiency in Microsoft Office and Microsoft Outlook, essential for administrative tasks.
- A fast and accurate typing speed, coupled with attention to detail.
- The ability to prioritise, multitask, and adopt a proactive approach to work, ensuring efficient task completion.
- Demonstrating initiative and going the extra step to provide exceptional support.
- A professional approach and presentation, reflecting positively on our organisation.
To be considered for this exciting opportunity, please submit a covering letter and CV. Salary negotiable based on experience.
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