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Team Leader

2 months ago


Sydney, New South Wales, Australia Stryker Full time

Unlock Your Leadership Potential with Stryker

We are seeking a highly motivated and experienced Customer Service Team Leader to join our dynamic team at Stryker. As a key member of our Operations division, you will be responsible for leading and developing our customer service phones team, ensuring exceptional service delivery and driving process improvements.

About the Role

As a Customer Service Team Leader, you will:

  • Provide leadership, management, and development to the customer service phones team
  • Ensure the team meets or exceeds service demands of internal and external customers
  • Initiate, lead, and drive initiatives and process improvements within Customer Service and the wider Operations division
  • Collaborate with other Stryker divisions to improve or re-engineer cross-divisional processes
  • Implement productivity and efficiency improvements that minimize the requirement for daily customer service tasks

What We Offer

At Stryker, we value our employees and offer a range of benefits, including:

  • Multiple financial benefits, including healthcare, financial wellbeing, and insurance benefits
  • Ongoing training and opportunities for career progression
  • Paid parental leave schemes
  • Volunteer days
  • Access to our career and self-development program from day one

Join Our Team

If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application through Hatch, and we will match you to other roles that suit your profile.