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Home Living Specialist
2 weeks ago
We are a modern furniture and homewares store passionate about helping people create their ideal living spaces.
Our goal is to provide exceptional customer service while supporting our team members in achieving their objectives.
Main Responsibilities- Partner with the Store Manager to drive sales growth and meet targets through effective merchandise presentation.
- Work closely with customers to turn their vision into reality – skilled at providing styling solutions, recommendations, upselling, and cross-selling based on customer needs.
- Coach and guide the retail sales team to achieve targets and deliver an unparalleled shopping experience, ensuring exceptional customer service.
- Assist with day-to-day store operations, including rostering, financial performance, administrative tasks, recruiting, and onboarding of new team members.
- Support the development and implementation of strategies to maximize sales and customer service targets, driving store performance.
- 2-3+ years of experience in retail sales, demonstrating a proven track record of meeting targets.
- Strong commercial acumen and a results-driven mindset that translates strategies into successful outcomes.
- Ability to coach, motivate, and guide teams to deliver exceptional customer service.
- Resourceful and proactive, with a can-do attitude and ability to solve problems and provide creative solutions.
- Able to balance customer care, team development, and administrative tasks effectively.
- A genuine interest in home styling, furniture, or creating welcoming living spaces is desirable.
