NDIS Service Coordinator

2 weeks ago

Melbourne, Victoria, Australia beBeeDisability Full time $75,000 - $92,435

Job Overview

The NDIS Coordinator role is a vital position that enables participants to navigate their NDIS plans, connect with suitable services, achieve their goals and build their capacity.

Key Responsibilities

  • Assist participants in understanding their NDIS plans and available supports.
  • Link participants with appropriate service providers and community resources.
  • Ensure compliance with organisational policies and NDIS guidelines.
  • Participate in meetings with participants, families and other stakeholders.
  • Develop an understanding of person-centred and culturally safe approaches.
  • Evaluate the effectiveness of services provided to ensure alignment with the needs of the Aboriginal and Torres Strait Islander community.

Requirements

  • A Certificate III or higher qualification in Health Care, Social Assistance, Community Services, Administration, or related fields.
  • At least one year of experience in disability, aged care, or a similar field.
  • Strong communication and interpersonal skills.
  • Organisational and time management skills.
  • Ability to work independently and as part of a team.
  • Commitment to culturally safe and trauma-informed service delivery.
  • A National Police Certificate.
  • A Working with Children's Card (Blue Card) or eligibility to apply.
  • A Disability Worker Screening (Yellow Card) or eligibility to apply.
  • Will to travel to other locations.

Desirable Skills

  • Previous experience working with Aboriginal & Torres Strait Islander clients.
  • Knowledge of the National Disability Insurance Scheme (NDIS).
  • Case management and coordination experience using a client information system.
  • Proven ability to meet targets and performance outcomes.

Preferred Qualities

  • A genuine passion for working with vulnerable communities.
  • An empathetic approach to building relationships with participants and their families.
  • Adaptability and flexibility in a dynamic work environment.

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