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Customer Success Manager
2 months ago
About the Role:
The Customer Success Manager is a key position that drives business growth and customer value realization through strategic customer-facing initiatives. This role requires a strong understanding of data and analytics technologies, as well as excellent communication and problem-solving skills.
Key Responsibilities:
- Develop and execute customer success plans to drive business growth and customer value realization.
- Manage and curate existing customer relationships to drive satisfaction and retention.
- Establish new relationships with business and IT decision makers to drive growth and adoption of Teradata solutions.
- Drive utilization and feature adoption of Teradata software and services to deliver additional customer outcomes.
- Educate customers on how to use Teradata solutions to solve their most demanding business issues.
- Own activities and issues that drive successful outcomes for customers, ensuring customer satisfaction and value realization.
What We Offer:
At Teradata, we prioritize a people-first culture, embracing flexibility, well-being, and diversity, equity, and inclusion. We focus on empowering our customers with better information to make better decisions.
About Teradata:
Teradata is a leading cloud analytics and data platform company that uplifts and empowers our customers to make better decisions. We deliver harmonized data, trusted AI, and faster innovation to drive business performance and customer experiences.
