Administrative Support Officer

5 days ago

South Brisbane, Queensland, Australia Mater Misericordiae Ltd Full time

About the Role

Mater Misericordiae Ltd is seeking a highly motivated and experienced Administrative Support Officer to join the team on a fixed-term basis.

This is a Fixed-term, part-time role offering up to 26 hours per week, commencing until September 2025. The purpose of this role is to deliver high-quality administrative support to the Manager Clarence Street and the Clarence Street Service Team.

Key Responsibilities

  • Provide reception and telephone services with a strong customer focus to facilitate effective communication within the team.
  • Provide confidential secretarial and administrative support to the Manager and Program Coordinators.
  • Examine and prioritise incoming correspondence, papers, and reports to determine action.
  • Prepare appropriate replies to correspondence for consideration and/or dispatch.
  • Design, establish, and maintain effective records and information processing systems to ensure optimal administrative support to the team.
  • Support clinicians with daily general administrative tasks as required.
  • Enter data into service systems to support reporting to funding bodies.
  • Co-ordinate supplies of stock, stationery, and other team resources.
  • Record, update, and maintain current and accurate patient information on IPM.
  • Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures are not defined.

About You

To be successful in this role, you will:

  • A current Blue Card.
  • This position requires the incumbent to operate an organisation vehicle and an appropriate licence to operate this vehicle is required, Queensland C Class driver's license.
  • Completion of First Aid Training (Emergency Care Course, St John's Ambulance is the minimum requirement).
  • Accurate data entry skills with a high level of proficiency in Microsoft Office, including Excel, Outlook, Microsoft Teams, and Planner.
  • High-level customer service, verbal, and written communication skills.
  • Working autonomously and able to work within a multi-disciplinary team.
  • Proven experience in organising and prioritising work effectively within busy, fast-paced environments.

Why Join Us?

Mater Misericordiae Ltd is Queensland's largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education, and research — and that's because we employ exceptional people.

Benefits

  • Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay.
  • Access to package meal and entertainment expenses via salary packaging.
  • Access to leading education and professional development via Mater Education.
  • Access to our Employee Assistance Program and on-site pastoral care teams.
  • Discounts to local and national business/venues for dining, retail, travel, and accommodation.
  • Unlimited access to a multitude of discounted fitness facilities through Fitness Passport.
  • Access to on-site, discounted parking.
  • Discounted food and beverage at various campus cafés and coffee venues.

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