
Regional Mortgage Professional
1 week ago
The role of a Local Home Loan Specialist at Queensland Country Bank involves providing personalized service to new and existing members, while becoming skilled across the bank's products and services.
Responsibilities- Deliver exceptional customer service by understanding the needs of members and developing solutions tailored to their requirements.
- Manage and process lending applications, including personal and credit card lending, as well as mortgage lending.
- Assist the local manager with business development, loan management, and processing complex loans.
- Organize loan distribution, ensuring accurate cheque issuance to relevant parties.
- Participate in staff training and coaching initiatives.
- Oversee the retention program for the mortgage book, focusing on Mount Pleasant members.
- Demonstrated lending experience and sales skills.
- A proven track record of delivering exceptional customer service.
- Excellent written and verbal communication skills, including active listening.
- High attention to detail and accuracy in financial transactions.
- Sound mathematical skills and knowledge of Microsoft Office software.
- Understanding of the bank's products and services is highly desirable.
Queensland Country Bank prioritizes helping its customers achieve better financial outcomes. As a certified Great Place to Work, we foster a positive work environment that promotes employee growth and satisfaction.
Our Benefits- Flexible working arrangements and work-life balance.
- Birthday Leave and Community Volunteer Leave.
- Access to Employee Assistance Program (EAP) and Wellness Program.
- Discounts on banking and health insurance products.
- Cultural events and social clubs.
- Ongoing training and professional development opportunities.
Interested candidates can follow the provided links or visit our Careers Page to submit an application. Please ensure eligibility criteria are met before applying.
Job Details- Seniority level: Mid-Senior level.
- Employment type: Full-time.
- Job function: Finance and Sales.
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