
Collections Specialist
6 hours ago
Job Title: Credit and Accounts Receivable Officer
We're seeking a detail-oriented professional to join our finance team as a Credit and Accounts Receivable Officer. As a key member of our team, you will be responsible for assisting with the end-to-end credit collections process while also supporting general accounts receivable functions.
About the Role:
You will be handling inbound AR-related queries and resolving account discrepancies, maintaining accurate records of customer interactions and payment arrangements, and collaborating with internal teams to resolve billing issues. Your day-to-day will include proactively following up on outstanding debts via phone and email, processing credit card payments over the phone, and more.
What We're Looking For:
- A confident communicator with a passion for credit control and customer service
- A proactive and detail-oriented individual with strong organizational skills
- Previous experience in credit collections or accounts receivable, an advantage but not essential
- Strong communication and negotiation skills
- A customer-first mindset with a professional phone manner
Benefits:
We offer a dynamic and supportive work environment, investment in your career through training and development programs, and opportunities for growth and advancement. You'll have the chance to work with a talented team, enjoy staff and family discounts on fuel, and more.
Our Values:
At our organization, we're driven by a mindset that delivers what really matters to our customers. Our values are built around Innovation, Our Communities, and Reliability. We believe in investing in our people and giving them the backing to succeed.
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