Change Management Specialist

6 days ago

Hawthorn, Victoria, Australia Access Health And Community Full time
About the Role

The Change Support Officer plays a pivotal role in the administration and delivery of people change strategies, plans, initiatives, and tools to effectively support our people's wellbeing and engagement through a significant change agenda.

With an immediate focus on the relocation of our people to newly developed sites, in addition to new ways of working, and changes in our operating model and an upcoming merger, this role requires a high level of expertise in change management.

Key Responsibilities:

  • Support the delivery of change management strategies across different departments and portfolios alongside the Change team and broader leadership teams.
  • In collaboration with the Manager Safety, Wellbeing and Development, support the coordination and delivery of learning and development programs to increase knowledge and ability of change.
  • In collaboration with the change team, support the delivery of innovative change and communication solutions that are relevant to organisational needs and change activities.
  • Support leaders to help embed change within their teams and, in some cases, support project teams during the implementation of change initiatives.
  • Administer a project and change close out approach for each location to allow for transition to business as usual.
  • Collate, interpret, and analyse data from pulse surveys through employee engagement software. Provide feedback to leaders and teams on areas of strength and recommendations on strategies for improved engagement and wellbeing.
  • Develop meaningful reports and insights on employee engagement and wellbeing data to various audiences, including Executive, Combined Leadership Team, relevant working groups, and other identified communication channels.
  • Identify and manage risks and opportunities within the change program and escalate these appropriately.

Requirements:

  • Qualifications or experience relevant to the role, such as in change management, employee engagement and wellbeing, project management, or program support, including a proven track record of supporting complex workplace environments.
  • Proficiency in database or software management and administration, with an ability to collate, analyse, and interpret data to provide meaningful insights to key stakeholders.
  • Highly developed interpersonal and communications skills, with a strong ability to deliver messages to a range of audiences using a variety of means.
  • Effective time management and well-developed presentation and report writing.
  • Ensure that matters, which have a degree of confidentiality and sensitivity, are dealt with, with integrity and diplomacy and empathy.

Attributes:

  • We appreciate the difference each team member brings, and value a broad range of experiences coupled with a growth and learning mindset.
  • Demonstrated ability to develop and maintain strong networks with internal and external stakeholders.
  • Demonstrated experience in the preparation and delivery of documents, reports, and presentations to a range of audiences.
  • Act under own initiative and be able to respond flexibly and proactively in a changing and dynamic environment.

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