Technical Specialist
7 days ago
Cabrini Health is seeking a highly motivated and passionate Technical Application Specialist to join our dynamic and friendly team of application, system, integration and database administrators.
Key Responsibilities- Provide technical support for the portfolio of clinical, administration and corporate applications.
- Act as a primary escalation point for technical application issues, managing releases and becoming a subject matter technical expert in application configurations, root cause analysis and functionality.
- Operate as a trusted advisor throughout technology and the broader organisation, providing solutions advice relating to technology applications.
- Influence decision making and investment priorities toward the agreed future state architecture.
- Responsible for the technical design, configuration, testing, implementation, and technical support of Cabrini applications.
- Ensure applications availability within Service Level Agreements (SLAs).
- Deliver product enhancements, upgrades and projects, and ensure delivery commitments to Service Units are achieved.
- Encourage and instil a culture of patient-first across technology, understanding of goals and where value can be added.
- Actively reflect on day-to-day activities, looking for continuous improvement opportunities across people, process, and tools.
- Build and maintain business relationships with stakeholders, including those within IT, across the organisation, and external suppliers, based on trust and delivering to expectations.
This role will suit a highly motivated and passionate Technical Application Specialist with a minimum 3 years' technical application administration experience.
- High proficiency in administrating applications hosted on Windows and Unix environments.
- Knowledge in HTML/XML, PL/SQL, T-SQL, Unix Shell Script, JavaScript.
- Highly proficient in RedHat Linux commands, Windows Server 2012+.
- Exposure to report writing using MS Reporting Services and Cyberquery.
- Exposure to integration preferably supporting HL7 messaging.
- Exposure to WebPAS, Medchart, iPharmacy, Charm and other hospital applications.
- Knowledge of Active Directory, TCP/IP, DHCP, DNS, File and Print services.
- Demonstrated ability to be a subject matter expert in supporting, maintaining, and administrating complex applications.
- Excellent troubleshooting skills for identifying and resolving performance issues, tuning and proactively monitoring.
- Ability to build relationships with other IT team members, health professionals and ability to interact with medical and nursing staff.
- Sound written and verbal communication skills.
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