Technical Specialist

7 days ago


Hawthorn, Victoria, Australia Cabrini Health Full time
About the Role

Cabrini Health is seeking a highly motivated and passionate Technical Application Specialist to join our dynamic and friendly team of application, system, integration and database administrators.

Key Responsibilities
  • Provide technical support for the portfolio of clinical, administration and corporate applications.
  • Act as a primary escalation point for technical application issues, managing releases and becoming a subject matter technical expert in application configurations, root cause analysis and functionality.
  • Operate as a trusted advisor throughout technology and the broader organisation, providing solutions advice relating to technology applications.
  • Influence decision making and investment priorities toward the agreed future state architecture.
  • Responsible for the technical design, configuration, testing, implementation, and technical support of Cabrini applications.
  • Ensure applications availability within Service Level Agreements (SLAs).
  • Deliver product enhancements, upgrades and projects, and ensure delivery commitments to Service Units are achieved.
  • Encourage and instil a culture of patient-first across technology, understanding of goals and where value can be added.
  • Actively reflect on day-to-day activities, looking for continuous improvement opportunities across people, process, and tools.
  • Build and maintain business relationships with stakeholders, including those within IT, across the organisation, and external suppliers, based on trust and delivering to expectations.
About You

This role will suit a highly motivated and passionate Technical Application Specialist with a minimum 3 years' technical application administration experience.

  • High proficiency in administrating applications hosted on Windows and Unix environments.
  • Knowledge in HTML/XML, PL/SQL, T-SQL, Unix Shell Script, JavaScript.
  • Highly proficient in RedHat Linux commands, Windows Server 2012+.
  • Exposure to report writing using MS Reporting Services and Cyberquery.
  • Exposure to integration preferably supporting HL7 messaging.
  • Exposure to WebPAS, Medchart, iPharmacy, Charm and other hospital applications.
  • Knowledge of Active Directory, TCP/IP, DHCP, DNS, File and Print services.
  • Demonstrated ability to be a subject matter expert in supporting, maintaining, and administrating complex applications.
  • Excellent troubleshooting skills for identifying and resolving performance issues, tuning and proactively monitoring.
  • Ability to build relationships with other IT team members, health professionals and ability to interact with medical and nursing staff.
  • Sound written and verbal communication skills.

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