Excellent Customer Service Role: Care Home Support Assistant

1 week ago

Traralgon, Victoria, Australia beBeeHospitality Full time $58,431 - $78,553

We're seeking a Hospitality Support Professional to join our team. In this role, you will provide exceptional care and services to our residents by delivering effective support to the hospitality function within the care home.

About the Job

The successful candidate will be responsible for maintaining legislated workplace health and safety, quality, and hygiene standards. You will also complete required documentation and reporting, respond to residents' queries and requests, perform laundry duties, catering/food services duties, and cleaning duties.

Key Responsibilities:
  • Maintain health and safety, quality, and hygiene standards in the care home.
  • Complete necessary documentation and reporting.
  • Respond to resident inquiries and requests.
  • Perform laundry duties, including loading washers & dryers, sorting linen, hanging, folding, wrapping or ironing linen.
  • Assist with food preparation, serve meals and snacks, clear dining areas, and wash dishes.
  • Clean residents' rooms, bathrooms, communal, and living areas.
About You

To succeed in this role, you'll need excellent communication and interpersonal skills. Experience in cleaning or catering is preferred, as well as flexibility and availability for various shifts throughout the week.

What We Offer

As a valued member of our team, you'll enjoy:

  • A comprehensive induction program to ensure your success.
  • Access to world-class training and professional development opportunities.
  • A recognition and reward program to show appreciation for your hard work.

We strive to create a safe and inclusive workplace where everyone feels valued and respected.

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