Customer Experience Specialist

4 days ago

Hornsby, New South Wales, Australia beBeeValue Full time $67,507

We believe in supporting our employees to be the best version of themselves, physically and mentally.

The Heart of the Role

As a customer advocate, you'll work towards growth activities in our store, providing recommendations on health and wellbeing products based on customer needs.

You will assist existing members with their transactions, ensure they understand their product value, provide solutions to concerns, and educate them on benefits.

Our 'customer-first' approach focuses on delivering meaningful interactions that drive customer satisfaction and loyalty.

You'll interact daily with customers to deliver personalized health solutions and claim resolutions, showcasing the value and benefits of our products for easy decision-making.

Based on your sales and connecting skills, you'll help customers get the best possible value and benefits from our health insurance.

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