
Critical Incident Response Specialist
2 days ago
Lifeworks is a people-focused organization that empowers individuals to live their healthiest lives by leveraging technology and focusing on unique human experiences. We are a global leader in health and well-being, committed to improving outcomes for consumers, patients, healthcare professionals, employers, and employees.
We seek a specialist to deliver exceptional incident support, including psychological first aid and trauma-informed interventions. This role offers an exciting opportunity to make a positive impact daily. The specialist will work closely with organizations and clients to provide critical incident management services.
Key Responsibilities:
- Deliver high-quality clinical support to clients during critical incidents
- Collaborate with organizations to develop trauma-informed frameworks
- Manage client risk and provide empathetic customer service
What We Offer:
- Flexible working arrangements with options for remote work
- Access to peer consultation, external supervision, and professional development courses
- Career progression opportunities into leadership positions or specialist services
About Us:
We foster a culture of innovation, empowering our team members to solve complex problems and create remarkable human outcomes in a digital world. We are committed to fair employment practices, diversity, and inclusion. We offer accommodation for applicants with disabilities during the recruitment process.
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