
Tech Support Specialist for Audio Visual Systems
1 week ago
Auditorium Support Specialist
">The AVI-SPL Field Service Technician plays a crucial role in providing exceptional customer service and technical support to clients at on-site locations. This position requires strong troubleshooting skills, effective communication, and the ability to work independently with minimal supervision.
Key Responsibilities:- Read and interpret electronic schematics and architectural blueprints
- Perform preventative maintenance visits to ensure stable client-based systems
- Clean and maintain various AV equipment, including camera lenses, monitors, and equipment fans
- Troubleshoot video matrices, projectors, displays, audio DSPs, and control systems
- Setup and troubleshoot various video codecs/video teleconferencing systems
- Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
- Field service support of networked devices (Routers, IP Protocols, etc.)
- Provide necessary training and support for next level service technicians
- Minimum 1-3 years of audiovisual integration experience preferred
- Formal education in Electronics or related field preferred
- Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards
- Lift and/or move up to 60 pounds
- Work in small spaces and on uneven surfaces
- Stoop, kneel, crouch, or crawl frequently
This is a dynamic role where you will be working closely with our team to deliver top-notch results. You must have excellent problem-solving skills, attention to detail, and a passion for delivering quality service.
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