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Customer Service Professional

4 weeks ago

South Coast, Australia Commonwealth Bank of Australia Full time
About the Role

We are seeking enthusiastic customer service professionals to join our team in the South Coast region.

The successful candidate will have the ability to ask the right questions and find solutions, act with integrity, and place the customer at the centre of everything they do.

Key Responsibilities
  • To deliver exceptional customer service in a busy retail environment
  • To assist customers with their everyday banking needs and complaints via telephone or other digital channels
  • To work collaboratively as part of a team to achieve business objectives
Requirements
  • Proven experience delivering exceptional customer service in Financial Services, Retail or Hospitality
  • Excellent communication skills and the ability to articulate financial terms in a clear way
  • A genuine interest in building a career with Commonwealth Bank and improving the financial wellbeing and lives of our customers
What We Offer
  • An estimated salary of $70,000 per year, depending on experience
  • The opportunity to work in a dynamic and driven retail environment
  • Ongoing training and development opportunities