Facilities Booking Coordinator

5 days ago

Wagga Wagga, Australia beBeeCustomer Full time $67,593 - $78,331
Bookings Officer Role

We are seeking a skilled professional to join our team as a Bookings Officer. The successful candidate will be responsible for delivering exceptional customer service, managing bookings and providing administrative support.

Key Responsibilities:
  • Booking Management: Coordinate and administer the booking process for various facilities including sportsgrounds, halls, community centres and parks.
  • Administrative Support: Provide timely invoicing, refunds and follow up on overdue accounts.
  • Customer Service: Respond to customer inquiries, provide information and resolve issues in a courteous and efficient manner.
  • Maintenance Reporting: Report maintenance issues at facilities and coordinate repairs.
Requirements:
  • Administrative Experience: A minimum of 2 years of experience in an administrative role with a focus on customer service.
  • Qualifications: A degree in Business Administration or equivalent is highly desirable.
  • Skill Set: Strong communication, time management and planning skills are essential for this role.

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