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Healthcare Operations Manager
2 weeks ago
About the Job:
We are seeking a highly experienced and operationally focused leader to head our nursing agency. This role is ideal for a hands-on professional with a clinical background who thrives in fast-paced environments and is passionate about delivering high-quality healthcare services.
Key Responsibilities:
- Provide direct operational leadership across all aspects of the nursing agency, ensuring efficient service delivery and workforce management.
- Lead and manage daily clinical and administrative operations, ensuring compliance with healthcare regulations and accreditation standards.
- Manage and optimize staffing, workforce planning and talent acquisition to meet client needs.
- Develop and maintain strong relationships with healthcare providers, hospitals, aged care facilities and key stakeholders.
- Drive business growth through client engagement, service expansion and operational efficiencies.
- Ensure high standards of patient care, staff performance and customer satisfaction.
- Monitor financial performance, budgeting and cost management to achieve sustainability and profitability.
- Lead, mentor and develop a high-performing team, fostering a culture of excellence, accountability and continuous improvement.
- Implement quality assurance and risk management strategies to maintain a safe and effective service.
Required Skills and Qualifications:
- Registered Nurse (RN) qualification or relevant clinical background.
- Minimum 8–10 years of experience in the healthcare or nursing agency industry, with senior leadership experience.
- Strong knowledge of regulatory and compliance requirements in the Australian healthcare sector.
- Proven ability to manage operations, workforce planning and service delivery in a fast-paced environment.
- Demonstrated experience in financial management, budgeting and business growth strategies.
- Excellent stakeholder engagement, communication and leadership skills.
- Ability to drive continuous improvement, innovation, and strategic initiatives.
Benefits:
- Possibility of professional growth
- A dynamic work environment
- Ongoing training opportunities
Others:
Apply now and take the first step towards your career goals
