Digital Solutions Expert

2 days ago

North Sydney Council, Australia SAP Full time

About SAP Digital



SAP Digital is a leading team in the company, focused on delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. Our purpose is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products.



Job Profile



A Digital Solution Advisor is a customer-facing role mapping product capabilities to requirements of prospects to support the selling of solutions and services. This role serves as domain expert and spokesperson for designated solutions or product segments. They are primarily responsible for pipeline growth, deal support, market development, development of content for solution-based training as well as references for additional market penetration.



Key Responsibilities and Tasks



Deal Support



The Digital Solution Advisor Specialist is instrumental in elevating SAP's presence and impact in potential customer engagements. Their primary responsibility lies in not only executing presales presentations but also crafting them, ensuring they communicate the distinct advantages of SAP solutions, especially to high-level executives. By seamlessly collaborating with VAT teams, they will be fundamental in weaving customer pain points into innovative narratives, highlighting SAP's solutions.



Demand Generation



A Digital Solution Advisor Specialist will play a role in our demand generation efforts. With an intermediate grasp of solution knowledge, they are trusted to enhance and refine content that speaks directly to our prospective clients. Collaborating closely with our DG & marketing teams, their insights will help craft targeted content that resonates with the needs and aspirations of our audience.



Digital Content



The Digital Solution Advisor Specialist will actively contribute to the development and refinement of digital content tailored for customer-facing scenarios. By incorporating intermediate-level insights and product nuances, they will enhance the depth and relevance of the content for our audience.



Sales Enablement



A Digital Solution Advisor Specialist delves deeper into sales enablement, actively participating in the creation and refinement of training materials. Their understanding of SAP products allows them to help sales teams navigate through complex features, ensuring they're well-prepared to address customer inquiries.



Experience and Language Requirements




  • Bachelor's degree (or equivalent) in computer science or computer engineering is required.
  • Prior experience and professional expertise in software development, integration platforms and/or AI technologies.
  • Experience in consulting and/or presales with S/4 HANA Public Cloud OR a minimum of 10 years of professional experience in similar technology stacks.
  • Knowledge/expertise in supply chain & logistics is a plus and will be given preference
  • Confident with topics like Cloud in the B2B environment, Hosted Services, and SaaS/ PaaS models, cloud-based commerce/ business networks
  • Fluency in any Asian language would be advantageous for candidates, as it would enhance their ability to work on regional opportunities and provide significant benefits in client interactions.

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