Aged Care Services Clinical Triage Specialist
4 weeks ago
Catholic Healthcare is seeking an experienced Clinical Triage Delegate to join our Aged Care Assessment Services team. This role offers a unique opportunity to make a meaningful difference in the lives of older Australians by assessing their needs and ensuring they receive the right care.
Company OverviewCatholic Healthcare operates independently of Catholic Healthcare and plays a vital role in ensuring that older Australians are assessed for the care and services they require. Our team is passionate about delivering high-quality care and services, and we're looking for someone who shares our values and commitment to excellence.
SalaryThe successful candidate will be offered a competitive salary of $56.73 per hour, plus superannuation, making this an attractive opportunity for individuals seeking a fulfilling career in aged care.
Job ResponsibilitiesThis role will involve conducting thorough triage evaluations to identify the appropriate assessment pathway and prioritize the needs of clients. Key responsibilities include establishing rapport with clients, determining eligibility and assessment priority, and maintaining currency of knowledge relating to the Aged Care Act and relevant frameworks and standards.
Required Skills and Qualifications- Excellent communication and customer service skills to work effectively with internal and external stakeholders
- Strong planning, organizing, and problem-solving skills to manage complex assessments and priorities
- Effective negotiation, advocacy, and conflict resolution skills to resolve client issues and concerns
- Tertiary qualifications in a health-related discipline directly related to health, aged care, or a related specialist area
- Current unrestricted registration with the Australian Health Practitioners Regulation Agency (AHPRA) or part of or eligible to be part of a relevant professional association
- Completion of training requirements as specified under the My Aged Care Workforce Learning Strategy 2023
We offer a range of benefits to support your well-being and career growth, including:
- A competitive salary and superannuation package
- Flexible working hours and remote work options
- A comprehensive training program to enhance your skills and expertise
- Opportunities for career advancement and professional development
This role is primarily based from home, with occasional office days required for training or meetings. As a result, you'll have the flexibility to work in a comfortable and familiar environment while still being part of a dynamic and supportive team.
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