
Business Development and Operations Specialist
1 week ago
Job Title: Customer Success Administrator
">Our team is seeking a skilled and detail-oriented individual to fill the role of Customer Success Administrator. In this position, you will play a vital part in supporting our Enterprise & SME Customer Success teams with day-to-day tasks.
">Your key responsibilities will include:
">- ">
- Assisting Customer Success Managers with administrative tasks such as Salesforce updates and reporting.">
- Collaborating with the Enterprise Sales team to prepare for sales meetings and presentations.">
- Providing technical support for Salesforce administration, bulk updates, and operations.">
- Onboarding new staff members and providing training on Salesforce and Zendesk.">
- Administering reporting, including collating practice reports as required.">
- Managing Zendesk tickets, triaging, and resolving issues.">
If you have experience in customer service or a similar administrative role, excellent communication skills, and a passion for delivering exceptional customer experiences, we encourage you to apply.
">We offer a dynamic work environment, flexible working arrangements, and opportunities for growth and development. We are an equal opportunity employer committed to building an inclusive culture that values diversity and promotes employee well-being.
"]},-
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