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Career Opportunities: Deliver Exceptional Customer Service
3 weeks ago
Seamless customer experiences are delivered in the moments that matter. Our organization seeks a Customer Service Representative to join our dedicated team of professionals passionate about delivering exceptional customer service.
Your key responsibilities will include:
- Handling inbound calls and assisting with various general banking inquiries.
- Providing accurate and timely information to customers regarding their accounts and services.
- Utilizing problem-solving skills to efficiently resolve customer complaints and issues.
- Collaborating with colleagues to achieve team goals and objectives.
- Meeting performance standards and maintaining high levels of productivity and quality.
We offer opportunities for growth and development through training and career advancement, a supportive and collaborative work environment, and a competitive compensation and benefits package.
The following qualifications are required:
- Customer service experience is highly desirable.
- A genuine interest in banking or financial services.
- Strong computer skills and the ability to navigate multiple systems.
- Resilience and professionalism in a fast-paced environment.
- A Grade 12 qualification (or equivalent).
Additionally, we welcome Work & Holiday or Student visa holders.
