Customer Service Ambassador

1 month ago


Pitt Town, New South Wales, Australia Castle Hill RSL Group Full time

The ideal candidate will be a motivated and passionate individual who is eager to provide exceptional customer service in a dynamic and fast-paced environment.

The role will involve working across all areas of the Club, from greeting customers to ensuring all areas are kept clean and tidy.

As a Customer Service Attendant, you will have the opportunity to work with a fun-loving team and contribute to providing an excellent member experience.

Key Responsibilities:

  • Greet customers and provide a warm and welcoming experience.
  • Ensure all areas of the Club are kept clean and tidy.
  • Assist with events and functions as required.
  • Provide exceptional customer service and resolve any issues in a professional manner.
  • Work effectively as part of a team to achieve goals and objectives.

Requirements:

  • CURRENT RSA and RCG qualifications.
  • Exceptional customer service practices and a willingness to go above and beyond to meet customer needs.
  • Excellent interpersonal and communication skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing situations.
  • Ability to maintain reliable and consistent attendance and punctuality.

By joining the CHRG team, you will have access to our Employee Benefits Program, Connect+. This includes:

  • paid birthday leave,
  • 30% off food & beverage,
  • Coffee super special
  • free gym membership + more


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