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Senior Quality Assurance Officer

2 months ago

Hobart, Tasmania, Australia Aged Care Quality And Safety Commission Full time
About the Role

The Aged Care Quality and Safety Commission is seeking a highly skilled Senior Quality Assurance Officer to join our team. As a key member of our Quality Assurance team, you will play a critical role in ensuring the delivery of consistent, efficient, effective, and high-quality assessments of notifications.

Key Responsibilities
  • Contribute to the development and enhancement of a quality audit framework that delivers a comprehensive program of audits, reviews, internal tools, and templates to ensure high-quality outcomes in accordance with internal processes and relevant legislation.
  • Conduct internal quality sampling activities, including desk-based reviews of sampled operations team assessments and regulatory decisions.
  • Provide timely, specific, and meaningful feedback that promotes quality and/or consistency improvements.
  • Collect and analyze findings and trended issues from quality sampling, prepare sampling outcome reports that include improvement action recommendations.
  • Contribute to the development and maintenance of relevant quality assurance or quality sampling tools, guidance, and procedures.
  • Oversee a team of officers conducting audits, including the management and review of all reports.
  • Apply strong communication and interpersonal skills and work constructively within a core team and with key internal stakeholders to promote continuous improvements.
Requirements

The successful candidate will have:

  • Strong knowledge of quality assurance principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple priorities and deadlines.
What We Offer

The Aged Care Quality and Safety Commission offers a competitive salary package, including a base salary of $92,970 - $104,883 per annum, plus 15.4% superannuation.