Financial Markets Trainee

1 week ago


Melbourne, Victoria, Australia IG Group Full time

About IG Group

We are a global, FTSE-listed company made up of progressive fintech brands in the world of online trading and investing.

Our purpose is to help ambitious people achieve financial freedom through our groundbreaking technology and forward-thinking platforms.

Around 250 million people use our platforms to trade various financial products.

We have offices in multiple countries, offering opportunities to work across multiple brands with people worldwide.

Your Role in the Team

As a Financial Markets Trainee, you will play a key role in delivering exceptional support to our global client base.

You will provide trade and admin support on OTC derivatives to clients across phone, email, and web chat using our cutting-edge cloud-based contact centre.

You will champion the client experience, gaining a strong understanding of various financial instruments, markets, stock exchanges, and macro-economic events.

Key responsibilities include providing trading expertise, answering queries, cross-selling products, running daily market calls, resolving trade disputes, and providing technical support with front-end platforms.

What You'll Need for This Role

To succeed in this role, you will need:

  • A genuine interest in working in financial markets, motivation levels as impressive as your aptitude for numbers and attention to detail;
  • A continuous improvement mindset, drive and ambition for a favorable client outcome;
  • The ability to work well under pressure, logical and analytical approach to problem-solving;
  • Excellent interpersonal and communication skills, fluency in English (written and spoken), and literacy in MS Office.

Benefits

We offer a competitive salary (£25,000 - £35,000 per annum) and a range of benefits, including flexible working hours, work-from-home opportunities, performance-based incentives, career-focused training, and opportunities to participate in ESG initiatives.

Growth Opportunities

We want you to have more than a job – we want you to have a career. We offer internal and external learning opportunities, development programs, and a supportive environment that encourages innovation and growth.



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