Venue Experience Coordinator

15 hours ago

Sydney, New South Wales, Australia beBeeCollaborator Full time $80,000 - $120,000
Job Title: Venue Experience Coordinator

At our company, we're on a mission to transform how an industry trades through technology. We're seeking a driven individual to join our Supplier Onboarding team in Sydney & Melbourne to accelerate venue activations.

Key Responsibilities:
  • Be the bridge between venues and suppliers: Support activation campaigns by fostering strong connections and enhancing the customer experience.
  • Optimise supplier adoption and venue activation: Collaborate with the Supplier Onboarding and Venue Team to improve activation rates and drive platform usage.
  • Engage venues through outbound communication: Maintain a high-contact cadence via phone calls, emails, and texts to manage campaign activities and ongoing relationship management.
  • Provide valuable insights to internal teams: Deliver feedback to the Product, Onboarding, and Sales teams to refine our venue activation strategy and enhance user experience.
  • Ensure a seamless handover process: Establish clear processes for transitioning venues into ongoing support and venue account management teams.
Required Skills and Qualifications:
  • Outbound prospecting & objection handling expertise - demonstrated ability to engage, persuade, and convert B2B customers.
  • Industry experience in Food & Beverage (highly desirable) - a background in hospitality or wholesale distribution will be a strong advantage.
  • Outstanding phone communication skills - ability to build rapport, engage decision-makers, and drive action over the phone.
  • Customer-centric mindset - a strong willingness and genuine desire to help venues and suppliers foster better relationships.
  • Exceptional follow-up and attention to detail - meticulous in tracking tasks, reporting insights, and ensuring nothing falls through the cracks.
  • Self-motivated and eager to grow - driven to learn, improve processes, and contribute to a rapidly scaling business.
  • Excellent collaboration & communication skills - this role requires frequent coordination across internal teams and external stakeholders.
Benefits:

We love seeing each other win so team attitude is a must Positive, can-do attitude that inspires others A lifelong ambition to learn and improve Energy and resilience in spades Highly results orientated Ready for a new challenge and able to hit the ground running How you do things is just as important as the work you're doing Ability to connect and influence both face to face and via video/phone

Who You Are:

Our ideal candidate is someone who is energy-driven, results-oriented, and loves to collaborate with others. If you're ready for a new challenge and want to make a real impact, we'd love to hear from you

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