Retail Operations Manager

4 weeks ago

Nelson Bay, New South Wales, Australia Frontline Retail Northern NSW Full time

About the Company

Frontline Retail Northern NSW is a community-focused retail organisation dedicated to creating positive change through charitable initiatives, providing essential services, and offering quality goods to the local community. With a strong commitment to social justice and community involvement, the company fosters a supportive and inclusive environment where every team member can thrive.

About the Position

We are seeking an experienced and compassionate Store Manager to lead our dynamic retail team. As the Store Manager, you will be responsible for the overall management of the store, ensuring exceptional customer service, achieving sales targets, and fostering a positive workplace culture. This role is your chance to lead by example, drive the store's success, and make a meaningful impact on the lives of both customers and the broader community.

Key Responsibilities

  • Lead and inspire the retail team to deliver exceptional customer service.
  • Oversee all aspects of store operations, including inventory management, merchandising, and visual presentation.
  • Drive sales and profitability by implementing effective sales strategies and achieving targets.
  • Cultivate a positive and inclusive workplace culture, promoting teamwork and professional development.
  • Ensure compliance with company policies and procedures, maintaining high standards of store operations.

Skills and Experience

  • Proven experience in retail management, preferably in large-volume or not-for-profit/community-focused settings.
  • Strong leadership abilities with a talent for motivating and developing team members.
  • Proficient in business operations, including wage control, rostering, and P&L management.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to achieve sales targets and maintain high standards of store operations.
  • A genuine passion for social justice and community service.

Rewards and Benefits

  • Competitive salary package.
  • Access to non-for-profit salary packaging options, enhancing take-home pay.
  • Flexible roster, promoting a healthy work-life balance.
  • Opportunity to contribute to meaningful community work within a supportive and inclusive environment.
  • Opportunities for professional growth and career advancement.

This is a unique opportunity to make a real difference in the lives of customers and the broader community. If you are a dedicated leader with a passion for community service and retail excellence, we invite you to apply and be part of a team that makes a positive impact.

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