Retail Store Operations Leader

2 days ago


Nelson Bay, New South Wales, Australia St Vincent de Paul Full time

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values are built on shaping a more just and compassionate society.

We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across various teams and services. Our employees are recognised for their achievements and offered promotional opportunities based on meritocracy within a collegiate and values-driven team environment and culture.

We value an inclusive work environment and acknowledge that our diversity is a strength in the work we do with local communities.

Your Role: Store Manager at Vinnies Nelson Bay 2315

You will lead a diverse and committed retail team, providing guidance and motivation to ensure continuous high performance. Essential knowledge of retail operations and proven people management skills are crucial for this role.

Your Responsibilities:

  • Leading, growing, and developing a team of paid employees and volunteers.
  • Ensuring exceptional customer service is provided to every customer.
  • Embedding excellent operational and visual merchandise standards.
  • Meeting and exceeding sales and Key Performance Indicator (KPI) targets for the store.
  • Upholding the highest standards in product sorting, pricing, and placement.
  • Building and supporting the volunteer workforce and engaging with the local community.
  • Role-modelling a 'safety first' culture in the store.
  • Using the company's mission and values to support decision-making and acting as a brand advocate inside and outside the store.

Required Skills and Qualifications:

  • Experience in managing retail stores, preferably fashion or high-volume retail.
  • Strong leadership potential with good fashion sense.
  • A focus on customer experience.
  • Proven people management skills or experience in managing people, training, and coaching.
  • Ability to track store sales performance and drive the team towards meeting sales targets.

Estimated Salary: $70,000 - $100,000 per annum, depending on experience.

This is a permanent, full-time position located in Nelson Bay 2315.

Our Society is an equal opportunity employer and welcomes applications from diverse backgrounds. We encourage candidates from all ethnicities, cultures, and experiences. If you require any support during the application process, please let us know.

The St Vincent de Paul Society is committed to being a Child Safe organisation. Further information can be found in our commitment to Safeguarding Children & Young People.


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