Key Account Liaison

6 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $65,000 - $86,000

As a valued team member, you will be part of a professional and collaborative environment where customer service excellence is at the forefront of every interaction.

You will act as the liaison point between customers and internal departments, providing a clear flow of information by responding to enquiries and troubleshooting solutions to enhance the customer experience.

You'll enjoy being constantly challenged in this role while laying invaluable foundations to grow and take your career in any direction you wish within a leading organisation.

In addition, you will:

- Process quotes and place orders into our ERP system

- Maintain a portfolio of customers

- Assist with showroom enquiries when required

Ideally you'll have customer service experience within the building industry but primarily we're looking for a team player who has the desire to contribute to a positive work environment, who is agile, methodical and committed to delivering an exceptional customer experience.

You'll also need to be pragmatic in your approach to providing quality customer service with the capability of lateral thinking when resolving problems that arise.

In addition, you will bring:

- Competency in using MS Office Suite

- Attention to detail and accuracy

- Exceptional time management and the ability to effectively manage competing priorities

- Previous experience in the manufacturing or building industry (advantageous but not essential)

- Outstanding communication and customer service skills

- Ability to work autonomously and as part of a team

- Opportunity to progress your career with a 4,000-employee organisation

We offer competitive annual salary, on-site parking, generous discounts on our products, and much more.

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