
Frontline Administrator
4 days ago
Administration and Customer Service Role
We are seeking a dedicated individual to fill the position of Administration Officer in our dynamic team.
About the Position
The selected candidate will be responsible for serving as the primary point of contact for all inbound calls, scheduling appointments for the sales team and developing an in-depth understanding of our product range to effectively communicate basic solar concepts to customers.
Key Responsibilities:
- Respond to customer inquiries and resolve any issues in a timely and professional manner
- Coordinate appointments for the sales team with incoming leads
- Learn and confidently explain our product offerings to customers through provided training
- Provide exceptional customer service and support
Essential Qualifications:
- Excellent communication and interpersonal skills
- Minimum 2-3 years of experience in a customer-focused role
- Ability to multitask and prioritize tasks effectively
- Strong organizational and time management skills
- Friendly, professional, and customer-centric attitude
Work Environment:
This is an office-based position with convenient parking and a supportive team environment.
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