Medical Frontline Administrator

5 days ago

Brisbane, Queensland, Australia beBeeCommunication Full time $37,800
Key Role:

As a Medical Frontline Administrator, you will be the first point of contact for patients and visitors, creating a welcoming and professional impression.

  • Manage appointment bookings, cancellations, and follow-ups using Geni software.
  • Answer incoming phone calls and provide accurate, friendly assistance to patient inquiries.
  • Process invoices, payments, and Medicare/private health fund claims with attention to detail.
  • Maintain up-to-date patient records and ensure accuracy in all administrative tasks.
  • Support healthcare staff by coordinating schedules and patient flow.
  • Ensure patient confidentiality and handle sensitive information with discretion.
Requirements:
  • Minimum 1–2 years of experience as a Medical Receptionist or similar role in a healthcare setting.
  • Experience using Geni practice management software is essential.
  • Strong communication and interpersonal skills, both in person and over the phone.
  • High attention to detail, particularly with invoicing and billing procedures.
  • Reliable, proactive and able to work independently across designated days.
Benefits:

You will have the opportunity to make a tangible impact on the care and experience of patients. Enjoy a healthy work-life balance with a consistent part-time schedule.

This medical administration role offers flexibility for a candidate who values a collaborative clinical environment and wants to thrive in a fast-paced environment.

We actively encourage applications from any background.

Our ideal candidate will be highly organized and have excellent communication skills, ensuring seamless interactions with patients, staff, and external stakeholders.

They will also possess strong time management skills, enabling them to prioritize tasks efficiently and maintain a high level of productivity.

The successful candidate will have previous experience working in a medical administration environment and hold relevant qualifications.

They will also have knowledge of booking system software and be proficient in Microsoft Office applications.

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