Metropolitan Operations Director

1 week ago


Smithfield, New South Wales, Australia O'Brien Glass Industries Limited Full time
About the Role

We are seeking an experienced leader to join our team as a Metropolitan Operations Manager. As a key member of our leadership team, you will be responsible for driving the profitable growth and operational performance of our Glazing, Home and Business team across Metropolitan NSW.

Key Responsibilities
  • Develop and execute operational plans to maximize profitability, customer service excellence, and competitive operational efficiency.
  • Manage financial delegations in accordance with company policy to achieve financial targets for your region.
  • Lead stakeholder management across internal leadership teams, operational teams, business partners, external customers, suppliers, industry bodies, trade unions, and partners.
  • Attract, develop, and retain top talent through effective recruitment and selection processes, succession planning, and coaching and development.
  • Maintain operational excellence within safety compliance and assessment, glazing competency, technical estimates, and quality control and management.
  • Oversee Supply Chain Management, including inventory management, stock purchasing, and ordering, as well as maintaining and supporting supplier operations.
About You
  • Minimum of 5 years of experience as a State Manager or equivalent within the Glass, Construction, Field Services, or Retail segments.
  • Demonstrated experience in growing sales at a local level.
  • Demonstrated leadership and management experience, with a proven track record of developing and maintaining internal and external relationships, respect, and trust.
  • Experience leading change to drive and create new possibilities that align with our business objectives and functional strategies.
  • Ability to attract, develop, and retain top talent through effective recruitment and selection processes, succession planning, and coaching and development.
What We Offer
  • Position: Laptop, Phone, Vehicle Allowance & Eligibility for Annual Bonus based on KPI's
  • Staff Discount: Receive discount on products & services.
  • Wellness Program: Access to our Employee Assistance Program.
  • Employee Rewards: Employee rewards and exclusive discounts across thousands of retailers.
  • Community Support: Ability to support your favourite charities and community, including a paid volunteer day each year.
  • Leadership Development: Online and facilitated training programs to support your growth and development.

O'Brien is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don't quite meet all of the criteria, but feel like you could make a difference at O'Brien, get in touch.



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