Front Office Team Lead

19 hours ago

Whitsunday, Australia beBeeLeadership Full time $60,000 - $80,000
Hotel Front Office Team Lead

Embrace the essence of a Sunday at our luxury hotel, where laid-back luxury meets warm hospitality. As a key team member, you'll be responsible for leading the front office team to deliver exceptional guest experiences.

Your Key Responsibilities:
  • Manage and motivate your team to ensure seamless service delivery and a welcoming atmosphere.
  • Oversee daily front office operations, focusing on efficiency and effective communication with other departments.
  • Develop and implement strategies to enhance guest satisfaction and maximise revenue opportunities.
  • Foster a positive culture from day one, prioritising staff well-being and development.
About You

We're looking for someone with excellent leadership skills, attention to detail, and a passion for delivering exceptional guest experiences. You'll thrive in an environment that values teamwork, open communication, and continuous improvement.

  • Diploma in Hospitality Management or similar, with at least 12-18 months of supervisory experience (preferred).
  • RSA (essential)
  • Open QLD Drivers Licence (essential)
  • Strong leadership, communication, training, and team-building skills.
  • Solid understanding of front office systems and hotel operations.
  • Ability to handle unexpected challenges with poise and professionalism.

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