Senior Building Dispute Resolution Specialist

4 days ago


Melbourne, Victoria, Australia State Government of Victoria, Australia Full time
About the Role

We are seeking a highly skilled and experienced Dispute Resolution Officer to join our team at the State Government of Victoria, Australia. As a key member of our Client Services group, you will play a leading role in resolving disputes related to domestic building contracts.

Key Responsibilities:

  • Evaluate disputes and assess suitability for conciliation
  • Facilitate resolutions through effective communication and negotiation
  • Provide high-quality client-focused case management and specialized guidance
  • Work with other conciliators and building assessors to achieve buy-in and guide parties to find appropriate pathways to resolve their dispute

Requirements:

  • Ability to interpret legislation and Acts
  • Experience in the triage and assessment of disputes, case management, and facilitative settlement
  • Client-focused approach with strong relationship-building skills
  • National Mediator Accreditation and experience in a dispute resolution setting is desirable

About Us

The State Government of Victoria, Australia is committed to providing a safe and inclusive work environment. We value diversity and inclusion and welcome applications from candidates from diverse backgrounds.

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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