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Clinical Support Professional
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We are seeking an experienced and skilled individual to join our team as a Support Specialist. This role will play a vital part in supporting the day-to-day operations of our busy mental health clinic.
Key Responsibilities:- Provide high-quality support to staff and patients
- Maintain a high standard of presentation and organization of the clinic
- Work collaboratively with administrators to complete tasks efficiently
- Answer phones and welcome patients into the clinic
- Offer administration support for clinicians
- Ensure confidentiality at all times
- Previous experience in front-of-house or administration roles is highly valued
- Excellent customer service skills and ability to communicate effectively
- Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint
- Able to work independently and as part of a team
- Ability to multitask and prioritize tasks under pressure
The ideal candidate will possess excellent interpersonal skills, knowledge of mental health services, and be able to adapt to change and follow established procedures.
