Visitor Information Coordinator

3 days ago


District of Belconnen, Australia Capital Region Community Services Full time

Lead Our Visitor Services Team

We are seeking a highly motivated and customer-focused individual to lead our Visitor Services team as a Visitor Services Officer.

About the Role:

The Visitor Services Officer will be responsible for leading our Visitor Information Centre, providing exceptional customer service, and sharing their knowledge of the local area with our visitors.

Key Responsibilities:

  • Lead the Visitor Information Centre: Provide guidance and support to ensure the smooth operation of the centre.
  • Develop and Implement Customer Service Strategies: Develop and implement effective customer service strategies to enhance our visitors' experiences.
  • Share Local Knowledge: Share your knowledge of the local area and provide recommendations to enhance our visitors' experiences.

Requirements:

To be successful in this role, you will need to have a passion for customer service, be able to lead a team, and have a good understanding of the local area.



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