Visitor Information Coordinator
3 days ago
Lead Our Visitor Services Team
We are seeking a highly motivated and customer-focused individual to lead our Visitor Services team as a Visitor Services Officer.
About the Role:
The Visitor Services Officer will be responsible for leading our Visitor Information Centre, providing exceptional customer service, and sharing their knowledge of the local area with our visitors.
Key Responsibilities:
- Lead the Visitor Information Centre: Provide guidance and support to ensure the smooth operation of the centre.
- Develop and Implement Customer Service Strategies: Develop and implement effective customer service strategies to enhance our visitors' experiences.
- Share Local Knowledge: Share your knowledge of the local area and provide recommendations to enhance our visitors' experiences.
Requirements:
To be successful in this role, you will need to have a passion for customer service, be able to lead a team, and have a good understanding of the local area.
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