Customer Relationship Ambassador

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerExperience Full time $60,000 - $80,000
Job Overview

As a key representative of our client's brand, you will be the first point of contact for customers, making an impact every day. The role requires a deep understanding of customer needs and the ability to provide seamless banking experiences.

Key Responsibilities:
  • Receiving high-volume inbound calls from customers
  • Building and establishing relationships with customers
  • Creating positive outcomes through effective problem-solving and objection handling
  • Referring customers to specialist teams for their specific needs
Culture & Benefits:

We offer a supportive environment with unlimited access to a trusted mental health platform. Our extensive training program supports career development within the business, and we provide an hourly rate + On Target Earnings (based on reaching KPIs).

What We Offer:
  • Competitive remuneration package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment
  • Unlimited access to mental health resources

This is a unique opportunity to join a multiple award-winning customer experience organization with over 40 years of experience.

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