Retirement Community Operations Manager
1 day ago
About the Role
We are seeking an experienced Retirement Community Manager to join our team at Australian Unity. As the Retirement Community Manager, you will be responsible for managing and overseeing the day-to-day operations of our Retirement Villages, ensuring an outstanding experience and quality service to our residents.
Key Responsibilities
- Manage a small team, including administration, gardening, and maintenance officers, providing effective leadership and coaching.
- Engage with the community, gaining resident feedback and building strong resident and business relationships.
- Effective financial management, overseeing and delivering financial budgets, reporting, and processing orders for contract services.
- Meet with the Resident Committee to gain valuable insights on community operations and opportunities.
- Conduct self-assessments to identify gaps and improvements aligned with the ARVAS Standards.
About You
- Proven experience in a similar role and management of Retirement Community operations.
- Strong stakeholder engagement, problem-solving, and conflict resolution skills.
- Strong financial acumen with experience in budgetary and financial management.
- A compliance-driven individual with thorough knowledge of the ARVAS Standards and Retirement Villages Act 1986.
- Proven ability to identify, meet, and exceed key outcomes of national accreditation.
- Experience in leading teams and managing gardening/contract services.
Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community.
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