Restaurant Operations Manager

4 weeks ago


Carlton, Victoria, Australia Soul Soul Cafe Full time

About the Role:

Soul Soul Cafe is seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our cafe, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities:

  • Manage the front-of-house (FOH) operation to ensure efficient and smooth service delivery
  • Maintain high service standards and provide excellent customer service
  • Gather customer feedback and handle dissatisfactions to ensure a high level of dining experience
  • Monitor and maintain inventory levels, ensuring adequate supplies
  • Collaborate with the chef to update menu offerings and specials
  • Maintain a clean and organized restaurant environment, adhering to all health and safety regulations
  • Monitor sales and revenue performance and report to management
  • Train and supervise FOH staff

Requirements:

  • At least 2 years of experience in a high-turnover restaurant setting
  • Excellent team player and communicator
  • Organized and able to work well under pressure
  • Proven experience in excellent customer service and ability to handle complaints
  • Reliable and hardworking
  • Energetic, creative, and passionate about food

What We Offer:

  • Full-time position across 7 days roster, including weekends
  • Free on-site parking
  • Attractive remuneration


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