Restaurant Operations Manager
4 weeks ago
About the Role:
Soul Soul Cafe is seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our cafe, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.
Key Responsibilities:
- Manage the front-of-house (FOH) operation to ensure efficient and smooth service delivery
- Maintain high service standards and provide excellent customer service
- Gather customer feedback and handle dissatisfactions to ensure a high level of dining experience
- Monitor and maintain inventory levels, ensuring adequate supplies
- Collaborate with the chef to update menu offerings and specials
- Maintain a clean and organized restaurant environment, adhering to all health and safety regulations
- Monitor sales and revenue performance and report to management
- Train and supervise FOH staff
Requirements:
- At least 2 years of experience in a high-turnover restaurant setting
- Excellent team player and communicator
- Organized and able to work well under pressure
- Proven experience in excellent customer service and ability to handle complaints
- Reliable and hardworking
- Energetic, creative, and passionate about food
What We Offer:
- Full-time position across 7 days roster, including weekends
- Free on-site parking
- Attractive remuneration
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