Business Insurance Specialist

7 days ago


Toowoomba, Queensland, Australia beBeeCustomer Full time $72,000 - $96,000
Job Description

The Role:

We are seeking a Customer Support Professional to assist customers in choosing the right coverage for their business insurance needs.

To be successful in this role, you will be a customer-focused individual with excellent communication skills, strong ability to build rapport and identify sales opportunities that align with customer needs.

Key Responsibilities:

  • Create a connection with your customer by understanding their needs
  • Deliver timely service outcomes for customers and distribution partners in line with agreed standards
  • Manage customer calls in a timely and efficient manner
  • Attend and participate in office-based training and team meetings
  • Ensure adherence to compliance requirements and quality standards
  • Demonstrate company values and behaviours

Required Skills & Qualifications:

Technical Skills:

  • Able to multitask and confidently manage multiple technologies
  • Strong customer focus and ability to connect with customers
  • Proactive approach and resilience to overcome customer objections
  • Strong interpersonal skills (both written and verbal)
  • Experience working towards Key Performance Indicators
  • Able to work collaboratively in a team environment

About Us:

We live and work by our purpose to make your world a safer place. Our unique culture celebrates honesty, creativity, empathy, equity, and collaboration. We put heart into everything we do, guiding us to create amazing things for our customers, people, and communities.

Benefits of Working With Us:

  • Amazing culture that fosters creativity and innovation
  • Opportunities for professional growth and development
  • Collaborative team environment

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