
Guest Services Associate
1 week ago
The core responsibility of this role is to deliver exceptional guest experiences from arrival to departure.
Guests will interact with you at every stage of their stay, and your ability to provide seamless support will significantly impact their overall satisfaction.
Key areas of focus include:
- Effective Communication: Ensure that all interactions are conducted in Mandarin or English, facilitating smooth communication between guests and our team.
- Smooth Reservations Process: Handle reservations, enquiries, and guest requests efficiently and accurately, maintaining the integrity of guest accounts and adhering to front office procedures.
- Collaborative Problem-Solving: Work closely with housekeeping and maintenance teams to resolve guest concerns, applying strong problem-solving skills and attention to detail.
- Fluent proficiency in both Mandarin and English (verbal and written)
- Previous experience in customer-facing roles, preferably within the hospitality industry
- Excellent communication and problem-solving abilities
- A positive attitude and strong team focus, coupled with meticulous attention to detail
As a key member of our team, you will contribute to creating an environment where guests feel valued and supported throughout their stay. We foster a culture that celebrates innovation, collaboration, and personal growth, investing in your development as a professional.
-
Guest Services Associate
2 weeks ago
Melbourne, Victoria, Australia beBeeHouseperson Part time $50,816 - $60,989Job Title: Guest Services AssociateAbout the RoleWe are seeking a highly motivated and organized Guest Services Associate to join our team. As a key member of our housekeeping team, you will be responsible for maintaining the cleanliness and organization of our public areas and guest rooms.This includes restocking back-of-house areas with linen, guest...
-
Reservations Sales Associate Gpgs
2 weeks ago
Melbourne, Victoria, Australia Global Property And Guest Services Hub - Melbourne Full timeSummary**About Hyatt**At Hyatt Hotels Corporation, **_we care for people so they can be their best._** Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.Hyatt is a leading global hospitality company...
-
Guest Service Associate
2 weeks ago
Melbourne, Victoria, Australia beBeeHospitality Full time $60,000 - $72,000Job OpportunityWe are seeking a skilled and welcoming professional to join our team as a Guest Service Agent.This role involves providing exceptional customer service by greeting guests warmly, addressing inquiries, and handling complaints or concerns in a professional manner.Responsibilities include performing check-ins, check-outs, and room changes...
-
Guest Service Associate
1 week ago
Melbourne, Victoria, Australia beBeeCleaning Part time $50,000 - $62,000At Accor, we believe in creating a place for everyone. Our diverse brands cater to all guests, offering the greatest career opportunities and industry training.Job DescriptionWe're currently recruiting part-time Room Attendants to join our team at Hotel Chadstone Melbourne MGallery. As a key member of our housekeeping team, you'll play a vital role in...
-
Guest Services Expert
2 weeks ago
Melbourne, Victoria, Australia Marriott International, Inc Full time**Additional Information**Guest Service Expert**Job Number**25115008**Job Category**Rooms & Guest Services Operations**Location**Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, Victoria, Australia, 3000**Schedule**Part Time**Located Remotely?**N**Position Type** Non-Management***Process all guest check-ins, check-outs, room assignments, and...
-
Guest Relations Associate
7 days ago
Melbourne, Victoria, Australia Dexus Full timeSpace for the best in youEmbark on a career at Dexus, where if you're curious, determined and collaborative, you'll find space for the best in you. As part of a business responsible for a $45.5 billion property portfolio, you'll take pride in the meaningful impact of your work across Australia, and experience what it's like to grow with a company that's...
-
Guest Service Agent25144361
1 week ago
Melbourne, Victoria, Australia Marriott International Full timeAs Marriott International's flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a...
-
Guest Services Associate
2 weeks ago
Melbourne, Victoria, Australia beBeeAttendant Full time $2,585 - $64,463The role of a Room Attendant is crucial to our Housekeeping department, ensuring guest rooms are immaculately clean and paying close attention to every detail.The main responsibilities include:Cleaning all areas of the guest rooms, including changing linens, cleaning bathrooms, and sanitizing surfaces.Maintaining and replenishing housekeeping trolleys,...
-
Guest Services Manager
7 days ago
Melbourne, Victoria, Australia Marriott International, Inc Full time**Job Number** 24109282**Job Category** Rooms & Guest Services Operations**Location** Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, Australia VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** ManagementAs Marriott International's** **flagship brand, Marriott Hotels drives...
-
Guest Service Ambassador
2 weeks ago
Melbourne, Victoria, Australia beBeeGuestService Full time $55,000 - $65,000Job Title:Front Desk AssociateKey Responsibilities:Provide exceptional customer service to guests by welcoming and checking them in/out of the hotel.Process guest payments and handle cash, credit card transactions, and room assignments efficiently.Operate a computer system to manage bookings, process payments, and update room information accurately....