Guest Service Ambassador

2 weeks ago

Melbourne, Victoria, Australia beBeeGuestService Full time $55,000 - $65,000
Job Title:

Front Desk Associate

Key Responsibilities:
  • Provide exceptional customer service to guests by welcoming and checking them in/out of the hotel.
  • Process guest payments and handle cash, credit card transactions, and room assignments efficiently.
  • Operate a computer system to manage bookings, process payments, and update room information accurately.

Requirements:

  • Excellent communication skills with the ability to understand and address guest needs effectively.
  • Ability to multitask and work under pressure in a fast-paced environment.
  • Strong problem-solving skills with attention to detail to resolve issues promptly.

Benefits:

  • Competitive hourly rate
  • Award-winning hospitality training programs for professional development
  • Discounts on food, beverages, and merchandise at our hotels and restaurants

Why You'll Love Working Here:

  • Opportunity to make a positive impact on guests' travel experiences
  • Diverse and inclusive work environment that fosters teamwork and growth
  • Supportive management team committed to helping you succeed

At Marriott International, we believe that excellence is a never-ending journey. We're dedicated to empowering our associates with the tools, training, and support they need to deliver exceptional results and build a fulfilling career. Join us today and become part of a dynamic team that's passionate about hospitality and dedicated to making every guest feel valued and respected.

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