
Guest Services Associate
2 weeks ago
The role of a Room Attendant is crucial to our Housekeeping department, ensuring guest rooms are immaculately clean and paying close attention to every detail.
The main responsibilities include:
- Cleaning all areas of the guest rooms, including changing linens, cleaning bathrooms, and sanitizing surfaces.
- Maintaining and replenishing housekeeping trolleys, keeping them organized and well-stocked.
- Using cleaning products with care and adhering to safety protocols to prevent accidents.
- Respecting guests' privacy and security, upholding their comfort and satisfaction.
- Reporting any maintenance issues promptly to ensure minimal disruption to guests.
To excel in this role, you will require:
- Previous experience as a cleaner or room attendant, although not essential.
- A warm and welcoming communication style, making guests and colleagues feel at ease.
- An eye for detail, working efficiently and managing time effectively to meet deadlines.
- A physical aptitude, navigating between rooms using internal and external staircases and open pathways.
- The ability to collaborate with colleagues from diverse backgrounds.
- Reliable transportation and flexibility to work varied shifts, including weekends and public holidays.
In return, we offer a supportive and inclusive work environment where you can grow and learn, making your job meaningful and fulfilling.
This role requires someone who is reliable, detail-oriented, and physically able to work in a fast-paced environment. If you have a passion for delivering exceptional service and taking pride in your work, we encourage you to apply.
We are committed to providing opportunities for personal and professional growth, helping you achieve your career goals and aspirations.
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