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4 days ago
This is a casual administration position available in our organization. As an Administration Assistant, you will be working in a fast-paced environment and maintaining strong attention to detail.
About the PositionThis role has a strong focus on new client intake and billing/accounts management. We are looking for someone who is accurate, detail-oriented, confident, and proactive in following up accounts across multiple funding bodies.
Key Responsibilities:- New Client Intake: Welcoming new clients, managing intake enquiries, and setting them up accurately in our software system.
- Billing and Accounts Management: Managing billing, accounts receivable, and payable – including Medicare processing and other funding streams.
- Proactive Account Management: Following up confidently, professionally, and assertively to ensure timely payment of outstanding accounts.
- Front Desk Reception Support: Providing support during periods of staff leave and peak workload.
- Software Experience: Minimum 1 year of experience with our software system.
- Medicare Knowledge: Strong knowledge of Medicare processes.
- Billing and Accounts Experience: Demonstrated experience in billing/accounts payable and receivable across multiple funding bodies.
- Professionalism: Confidence and professionalism in chasing accounts and managing overdue payments.
- Prior Administration Experience: Prior experience in an allied health or psychology clinic.
- Multitasking and Organizational Skills: Strong multitasking, organisational, and time management skills.
- Support Better Client Outcomes: A role where your customer service, intake, and billing expertise will directly support better client outcomes.
- Flexible Hours: Flexible hours that fit around your lifestyle.
- A Cohesive Team: Be part of a warm, cohesive, and supportive team.
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