Supporting Individuals in Financial Struggle
7 days ago
Our organization is dedicated to making a positive impact on customers and the community. In this role, you will play a vital part in supporting individuals facing financial difficulties.
This rewarding position requires empathy, excellent communication skills, and a passion for delivering exceptional customer outcomes.
- Holding phone-based conversations with customers who are struggling financially.
- Providing top-notch customer service and support to ensure customers feel heard and understood.
- Collaborating with customers to develop personalized plans that address their financial challenges while protecting our interests.
To succeed in this role, you will require:
Experience in a customer-facing position with a focus on delivering outstanding results.Previous experience in banking or collections is advantageous but not essential.Exceptional verbal and written communication skills.A caring and empathetic nature, with the ability to handle sensitive situations with professionalism.Strong problem-solving skills and a creative approach to finding solutions.A positive attitude and a desire to make a meaningful difference in customers' lives.In return for your dedication and hard work, you will enjoy flexible working arrangements, health and well-being support, and opportunities for professional growth and development.
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Overcoming Financial Struggles
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Financial Hardship Specialist
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Individual Support
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Individual Support
2 weeks ago
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Individual Support
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Financial Planning Administration Assistant
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Supporting Individuals with Disabilities
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Individual Support Worker
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Individual Support Worker
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