Overcoming Financial Struggles

2 weeks ago


Adelaide, South Australia beBeeFinancial Full time $55,000 - $80,000
Customer Support Specialist

We're committed to helping individuals overcome financial challenges. As a Customer Support Officer, you'll play a crucial role in providing exceptional service and support to customers experiencing temporary or ongoing financial difficulties.

This rewarding position requires a passion for customer care, empathy, and excellent communication skills. You'll work closely with customers to understand their situations, provide tailored solutions, and safeguard their financial interests while protecting our security position.

With comprehensive training provided by experienced team members and leaders, you'll have the opportunity to develop your customer interaction skills in an outcome-driven environment. Our team is united in our belief that better can be bigger, and together, we're making it happen.

As a valued member of our team, you'll enjoy:

  • Providing top-notch customer service and support through phone-based conversations with customers facing financial difficulties
  • Tailoring appropriate solutions to help customers manage their obligations and secure their financial futures
  • Collaborating with customers to understand their needs and develop effective strategies to address them

We're committed to creating a diverse workforce and inclusive culture, actively encouraging applications from those who bring diversity of thought to our business. We also offer flexible work options, health and well-being support, and opportunities for professional growth and development.

If you're passionate about delivering exceptional customer experiences and have a strong desire to make a difference, we invite you to apply online with your CV and cover letter.



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