Network Systems Support Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeSupport Full time $100,000 - $120,000
Job Overview

We're seeking an experienced network systems support professional to play a key role in delivering technical assistance across complex technology environments for government clients.

Key Responsibilities
  • Monitor and maintain critical network and security toolsets and platforms, ensuring high levels of system availability and performance.
  • Provide incident management, triage, and access control within an ITIL-based environment, utilizing technical expertise to resolve issues efficiently.
  • Support change control, release management, and process improvement initiatives, collaborating with internal teams and external vendors to ensure service delivery outcomes.
  • Act as an escalation point for complex incidents or troubleshooting, applying problem-solving skills and technical knowledge to resolve issues effectively.
Essential Skills and Qualifications
  • Experience in systems/network administration (Linux, AD, DNS, DHCP)
  • Networking knowledge with CCNA certification or above
  • Familiarity with security operations and tools (e.g. Splunk, SIEM, vulnerability management)
  • Problem-solving mindset and ability to work calmly under pressure
  • Strong communication skills and ability to collaborate across technical and non-technical teams
  • Australian Citizenship with Baseline or NV1 security clearance
What's in it for you?
  • Inclusive paid parental leave
  • 25% monthly service discount and $80 monthly bill rebate
  • Employee-led volunteer groups
  • Vibrant campus life with facilities including restaurants, cafes, gymnasium, GP, and post office
  • Free Optus bus from Macquarie University Metro Station

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