Operational Leader

2 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $70,000 - $90,000
Leadership Opportunity - Team Performance

This role presents an exceptional opportunity to lead a team of Recoveries Specialists, focusing on delivering high standards in claims settlements and maximising revenue recovery.

The ideal candidate will possess strong leadership skills, with the ability to motivate and develop their team, drive process improvements and enhance operational efficiency.

About The Role

The successful applicant will be responsible for overseeing a team of Recoveries Specialists, providing coaching, mentoring, and constructive feedback to ensure exceptional claims settlement outcomes.

Key responsibilities include analysing team performance, conducting regular reviews, and driving process improvements to enhance operational efficiency.

Your Key Responsibilities
  • Lead and mentor a team of Recoveries Specialists to achieve agreed KPIs and deliver exceptional claims settlement outcomes
  • Drive process improvements, analyse team performance, and identify opportunities to enhance operational efficiency
  • Manage team productivity, timekeeping, leave, and performance data to ensure smooth day-to-day operations
Requirements

To succeed in this pivotal role, you will require:

  • Proven leadership skills with the ability to motivate and develop high-performing teams
  • Strong analytical, negotiation, and problem-solving abilities
  • Excellent numeracy, literacy, and presentation skills
  • Attention to detail, integrity, and a results-driven mindset
About Us

We are committed to reducing inconvenience for customers, clients, and each other through genuine care, teamwork, and a commitment to doing things better.

Our Values
  • Care & Passion: Deliver outstanding service the way we'd want to be treated
  • Courage: Be empowered and make informed decisions
  • Can Do: A proactive mindset focused on solving problems and improving
  • Trust: Be counted on to do the right thing in all relationships

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