Active Care Specialist

1 week ago


Alice Springs, Northern Territory, Australia at Sonder Full time

About Sonder

Sonder is a pioneering active care technology company dedicated to enhancing organisational wellbeing, enabling individuals to thrive at their best.

Our mobile app provides seamless 24/7 support from a multidisciplinary team of safety, medical, and mental health professionals. This is complemented by onsite assistance for critical scenarios, ensuring timely intervention.

Accredited by the Australian Council on Healthcare Standards (ACHS), our platform empowers leaders with actionable insights, helping them address future wellbeing challenges proactively.

We are trusted by prominent corporations, education providers, and government agencies across multiple countries.

Award-Winning Organisation

  • Winner of the 2021 AFR BOSS #1 Most Innovative Company (Technology)

Join Our Mission

We invite experienced professionals to join us in shaping a culture of Active Care, prioritising personal safety and wellbeing.

About the Role

As a key member of our Response Network, you will provide essential in-person support to our members in need, coordinating closely with our Support Centre. Serving or former workers from targeted industries are encouraged to apply, offering a flexible work-life balance with adjustable on-call capacity.

Based in Alice Springs or surrounding areas, you will be part of a dynamic casual workforce.

Flexible Work Arrangements

You will work a flexible 24-hour on-call roster, allowing you to nominate your availability and enjoy a healthy work-life balance. Your remuneration will include compensation for both on-call time and incident response, reflecting your value to the organisation.

Your Key Responsibilities

  • Support the Response Network Manager in conducting stakeholder engagement to promote operational outputs
  • Nurture partnership relations through engagement and training initiatives
  • Contribute to operational procedures and network management
  • Provide emergency and non-emergency support responses as needed to assist the local responder network

Requirements

We seek highly motivated and empathetic individuals with experience in emergency services, military, law enforcement, or mental health sectors. You will possess:

  • Recent or current experience in Australia within relevant fields and strong local connections
  • High self-awareness, motivation, and self-management skills
  • Ability to set priorities, make informed decisions, and demonstrate interpersonal sensitivity
  • Capacity to work a flexible, on-call roster

Compensation Package

The estimated salary range for this position is $85,000 - $110,000 per annum, commensurate with experience and qualifications.



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