IT Support Specialist

2 months ago

Canberra, ACT, Australia KBR Full time

About the Role:

KBR is seeking a highly skilled System Administrator (L2) to join our team in Canberra. As a key member of our IT team, you will be responsible for providing technical support and administration to our IT environments owned by the Commonwealth of Australia under the ITIL Framework.

Key Responsibilities:

  • Provide L2 Technical Support and administration via clients ITSM toolset within the Service health indicator (SHI'S) timeframe
  • Perform backup checks & remediation of systems
  • Create and Update Standard Operating Procedures (SOP'S)
  • Assisting and Managing Identity Management Services
  • Assist with Building and Rebuilding Desktop & Workstations
  • Third Party Vendor Engagement
  • Participate in client projects when required

Requirements:

  • Currently hold and maintain an NV1 Security Clearance.
  • This role requires on-site attendance in Canberra.
  • Technical Qualifications (e.g. Engineering, ICT Certifications)
  • Experience working in a customer-facing Service Desk environment (Level 2 IT Support role).
  • ITIL Foundations V3 or V4.
  • Demonstrated knowledge and experience of Microsoft Server 2016/2019 environments, networking, general software & hardware, and Active Directory.
  • Demonstrated knowledge and experience of VMware vSphere 6.7+
  • Demonstrated knowledge and experience of Veeam Backup Solutions
  • Basic Knowledge and Experience with Splunk
  • Proficient in process analysis, problem-solving techniques, and troubleshooting skills.
  • Experience with and an understanding of remote support tools and ticketing.
  • Excellent communication and customer service skills.
  • Excellent written and verbal communication skills.

About KBR:

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries. For 65 years, KBR and its heritage companies are proud to have delivered some of Australia's largest and most complex projects.

Benefits of KBR:

  • A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
  • Flexible working conditions
  • Competitive salary (including annual reviews)
  • Paid Parental leave
  • Paid Reservist leave
  • Income protection
  • Corporate rewards
  • Salary packaging/Novated leasing
  • Discounted employee stock purchase plans
  • Flu shots, skin checks and private health insurance discounts
  • Career development: Online learning, mentorship and career pathways

  • Digital Transformation Expert

    2 weeks ago

    Canberra, ACT, Australia This Is An IT Support Group Full time

    About This Is An IT Support Group">We are a global leader in information management, and our corporate culture is built on innovation, creativity, and collaboration. As an IT Support Specialist, you will have the opportunity to work with highly regarded companies worldwide, tackling complex issues and contributing to projects that shape the future of digital...

  • IT Support Specialist

    1 month ago

    Canberra, ACT, Australia Clicks IT Recruitment Full time

    About the Role">We are seeking a skilled IT Support Specialist to join our team at Clicks IT Recruitment. In this role, you will be responsible for delivering print and design services within the Department. "> Key Responsibilities">">Perform printing and publishing activities, including production, finishing, and binding of printed material.">Respond to...

  • IT Infrastructure Specialist

    4 weeks ago

    Canberra, ACT, Australia Exclaim IT Full time

    Job DescriptionThis is an exciting opportunity to join Exclaim IT as an IT Infrastructure Specialist in our Canberra office.As an IT Infrastructure Specialist, you will be responsible for delivering patching, hardening, and security compliance for systems while ensuring clear communication, coordination, and governance adherence across teams.The ideal...

  • Oral Health Specialist

    4 weeks ago

    Canberra, ACT, Australia HealthcareLink Support Full time

    HealthcareLink Support is proud to offer a rewarding career opportunity for an experienced Oral Health Specialist to join our dynamic team.About UsWe are a reputable healthcare organisation dedicated to delivering exceptional patient care and promoting oral health awareness. Our team of passionate professionals is committed to making a positive impact in the...

  • Enterprise Server Infrastructure Specialist

    4 weeks ago

    Canberra, ACT, Australia Exclaim IT Full time

    Job OverviewThis is a long-term contract opportunity for an experienced Enterprise Server Infrastructure Specialist to join Exclaim IT in Canberra. The role involves delivering patching, hardening, and security compliance for systems while ensuring clear communication, coordination, and governance adherence across teams.The ideal candidate will have...

  • Clinical Therapist

    1 month ago

    Canberra, ACT, Australia HealthcareLink Support Full time

    We are seeking a highly skilled Clinical Therapist to join our team at HealthcareLink Support. As a Speech Language Pathologist, you will be responsible for delivering assessments and providing support services to clients within a one-to-one or small group setting.About Us:Established in 2010, our multidisciplinary team of professionals provides...

  • IT Process Optimization Specialist

    1 month ago

    Canberra, ACT, Australia Kinetic IT Full time

    Optimize IT Processes with Kinetic ITWe are seeking a skilled Process Analyst to join our team and take on the vital role of supporting process coordination and execution for our government customer.As our Process Improvement Specialist, you'll dive deep into reviewing, analysing, and refining processes to ensure they align with customer requirements and...

  • Cloud Infrastructure Specialist

    4 weeks ago

    Canberra, ACT, Australia Exclaim IT Full time

    About Exclaim ITExclaim IT is a leading provider of innovative technology solutions. We are dedicated to delivering high-quality services that meet the evolving needs of our clients.Job OverviewWe are seeking an experienced Cloud Infrastructure Specialist to join our team in Canberra. As a key member of our infrastructure team, you will be responsible for...

  • ICT Incident Resolution Specialist

    1 month ago

    Canberra, ACT, Australia Kinetic IT Full time

    Job Description:As an ICT Incident Resolution Specialist at Kinetic IT, you will play a critical role in ensuring the swift restoration of ICT capabilities. This position requires strong attention to detail, critical thinking, and effective stakeholder management skills.About the Role:This is a challenging opportunity to join our team in Canberra, where you...

  • SAS Data Integration Specialist

    4 weeks ago

    Canberra, ACT, Australia Exclaim IT Full time

    Join Exclaim IT, a leading technology company in Canberra, Australian Capital Territory, as a SAS Data Integration Specialist.We are seeking an experienced professional to design, develop, and maintain SAS DI applications in data warehouse environments. As a key member of our team, you will deliver high-quality, iterative solutions using Agile...

  • Aurion IT Specialist

    1 month ago

    Canberra, ACT, Australia Clicks IT Recruitment Full time

    About Clicks IT RecruitmentWe are a leading recruitment agency specializing in IT and telecommunications. Our team of experts is dedicated to providing top-notch services to clients and candidates alike.Salary InformationThe successful candidate will be offered a competitive hourly rate of $100 per hour, commensurate with their experience and...

  • Aurion Solutions Specialist

    1 month ago

    Canberra, ACT, Australia Clicks IT Recruitment Full time

    At Clicks IT Recruitment, we are seeking a highly skilled Aurion Solutions Specialist to join our team.Job Summary:We are looking for an experienced professional who can configure and implement the Aurion HRMIS system, with a focus on payroll, timekeeper, and business process automation modules. The successful candidate will possess excellent communication...

  • Application Support Specialist

    2 months ago

    Canberra, ACT, Australia Compas Pty Ltd Full time

    Compas Pty Ltd is seeking experienced Application Support Specialists to enhance mission-critical applications for a government client. This role involves direct interaction with users, providing hands-on support for smooth application performance and rapid issue resolution. Specialists will collaborate with a broad team, contributing technical expertise and...

  • Community Support Specialist

    4 weeks ago

    Canberra, ACT, Australia flourish Australia Full time

    Flourish Australia is committed to supporting people with mental health issues to achieve their goals and live fulfilling lives.About the OpportunityWe are seeking a Community Support Specialist to join our team in Gungahlin, working within the Commonwealth Psychosocial Support (CPS) Program. As a Peer Worker, you will support individuals accessing our...

  • Infrastructure Support Specialist

    1 month ago

    Canberra, ACT, Australia Fujitsu Full time

    At Fujitsu, we are seeking an experienced Wintel Engineer to join our team as an Infrastructure Support Specialist.About the RoleWe are looking for a highly skilled individual to maintain and develop our clients' on-premises infrastructure and applications. As an Infrastructure Support Specialist, you will be responsible for supporting unique defence...

  • Airborne Support Specialist

    4 weeks ago

    Canberra, ACT, Australia Australian Defence Force Full time

    Job SummaryWe are seeking a highly skilled Airborne Support Specialist to join our team at the Australian Defence Force.The successful candidate will be responsible for ensuring the safety and comfort of passengers and crew on board specialized transport aircraft.This is a unique opportunity to combine customer service skills with resourcefulness and...

  • IT Support Specialist

    1 month ago

    Canberra, ACT, Australia Green Light Full time

    Job DescriptionWe are seeking an IT Support Specialist to join our team in Canberra.About the Company:Green Light is a leading IT services business in Australia, offering a wide range of services in Security, infrastructure and Systems Integration.About the Engagement:We require an additional IT Support Specialist to assist in providing direct IT support...

  • High-Demand Family Medicine Specialist

    4 weeks ago

    Canberra, ACT, Australia HealthcareLink On-Demand Support Full time

    About the OpportunityThis private billing clinic, located close to Westfield Belconnen, is seeking additional General Practitioners to join their team. With purpose-built facilities designed to provide quality family healthcare, the clinic is AGPAL accredited and has been a longstanding fixture in the community.What We OfferA wide range of medical services,...

  • Dental Specialist in Canberra

    2 months ago

    Canberra, ACT, Australia HealthcareLink Support Full time

    About the Opportunity:About the Employer: HealthcareLink Support is a distinguished Private Clinic recognized as one of Australia's premier Dental Support Organizations, providing support to a network of over 200 independent dentists across 60 dental centers nationwide. They prioritize dentists and patient care, aiming to ensure dental services are safe,...

  • Enterprise IT Support Specialist

    4 weeks ago

    Canberra, ACT, Australia Leidos Full time

    Job SummaryWe are seeking an experienced Enterprise IT Support Specialist to join our team in Melbourne. As a key member of our support team, you will provide Level 2 and Level 3 ITSM support for mission system applications.Key Responsibilities:Provide technical support and troubleshooting for technical issues and ensure continued operation of services.Work...