Concession Store Manager

4 days ago


Sydney, New South Wales, Australia Country Road Group Full time

We are seeking a highly motivated Concession Store Manager to join our team at David Jones in Bondi, NSW.

Job Description

The successful candidate will be responsible for driving sales, profit and productivity by ensuring the achievement of all key performance indicators as set by the business.

  • Main Responsibilities:
  • Deliver exceptional customer service experience, creating a warm and genuine atmosphere in-store
  • Drive sales growth through effective management of stock levels, visual merchandising and store operations
  • Build a high-performing team that is empowered to exceed expectations
  • Work collaboratively with other concession managers, floor managers and cluster managers to achieve business objectives
  • Embed the company's cultural values of Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality into daily operations
Requirements

To be successful in this role, you will possess:

  • A passion for the retail industry, excellent service skills and a strong sense of personal style and presentation
  • Proven experience in managing a fast-paced retail or hospitality environment
  • Ability to manage budgets, interpret financial reports and create efficient rosters
  • Experience in managing a large team, including performance management, training and development
  • Operational excellence, with expertise in stock control and visual merchandising
  • Strong communication and relationship-building skills
What We Offer

We offer a competitive remuneration package, including incentives and discounts on Country Road Group products. You will also have opportunities for career progression, regular training and on-the-job development, as well as the chance to contribute to our Corporate Social Responsibility program.



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